last updated: 25/02/2021
All our systems are fully operational and we are still accepting new bookings however with the uncertainty of the coronavirus we have reduced our deposits to £20 and we are making all deposits fully refundable in the event of another lockdown*. All our bookings (for any reason) can be transferred to another date free of charge or we can offer credit if a new date is not known.
You can obtain an instant quote from our website or email any questions to email@example.com
We are following all government guidelines and advice on social distancing and we are undertaking extra steps to ensure our events follow the latest advice on social distancing. For example we are offering the option of plastic disposable glassware if you prefer and free table hire to allow for extra space between guests. In addition we are inserting hand-washing breaks. We have always had stringent hygiene measures in places for our services and these continue to be followed
Please see this link for the updated roadmap out of restrictions, just to confirm our staff DO NOT count towards any guest numbers as we are attending for work purposes. The restrictions on guest numbers are quite complex in relation to support bubbles, if the event is indoors/outdoors, number of households & the type of event so we ask that you take responsibility in familiarising yourself and keeping up to date with any restrictions which may apply to your event.
For existing bookings:
For all bookings we are allowing customers to move their booking completely free of charge to any future date or we can offer credit if a new date is unknown.
If you wish to change your event date please email us firstname.lastname@example.org. To help our customers we have waived all change fees.
*all bookings made after 26/03/2020
Refundable Deposit – Additional terms and conditions:
The deposit amount is refundable if your booking can not go ahead due to government lockdown in the location of your event. If you wish to cancel for another reason your deposit will be transferable to another booking or full credit will be offered if a new date is not known.